Return Policy

Return Policy

Mototech271 offers a clear and customer-friendly 60-day return policy on all purchased parts. This policy covers several key situations. It applies to products that do not work as stated in the listing. It also includes items damaged during transit. Additionally, it allows returns if you simply change your mind about the part. The 60-day window starts from the date of delivery. This timeframe gives you ample opportunity to inspect and test the item thoroughly. We encourage buyers to review the part upon arrival. Testing functionality early helps identify any issues promptly.

For returns due to non-working condition or transit damage, the process is straightforward. Contact us as soon as you discover the problem. Provide photos or details of the issue. We handle these cases at our expense when applicable. Faulty parts or those damaged in shipping qualify for full refund coverage. Return shipping costs fall on us in these scenarios. We aim to resolve such matters quickly and fairly.

If you decide to return an item for any other reason, such as a change of mind, the rules differ slightly. In these cases, you remain responsible for paying the return shipping costs. This ensures the return remains fair to both parties. The original shipping fee is non-refundable. Once we receive the returned part in its original condition, we process the refund promptly. Refunds appear on your original payment method. Processing typically takes a few business days after receipt.

We inspect every returned item carefully upon arrival. Our team compares it to the multiple high-definition images taken before shipment. These pre-shipment photos document the exact condition at the time of packing. They serve as a clear reference point. Any tampering or disassembly becomes immediately apparent during this review. Signs include missing components, altered fasteners, new tool marks, or changes in assembly. If tampering or disassembly is evident, the return becomes ineligible for a refund. This policy protects the integrity of our used parts. It maintains fairness for all customers who rely on accurate representations.

To qualify for a refund, the part must return in the same condition as shipped. Keep all original packaging if possible. Avoid any modifications or additional wear. Reinstalling the part on a vehicle may complicate the process. We recommend leaving it uninstalled until you are certain. If the part shows signs of use beyond normal inspection, it may affect eligibility. Our goal is to make returns simple when they meet the criteria.

The 60-day policy balances flexibility with responsibility. It allows you to buy with confidence. You can test the part and decide if it fits your needs. At the same time, it protects the value of our inventory. Used parts carry inherent risks. Our detailed photos and descriptions minimize surprises. The return window ensures you have time to evaluate fully.

We process eligible refunds efficiently. Once the item arrives and passes inspection, funds return quickly. You receive notification when the refund issues. This keeps everything transparent throughout the process.

For any return-related questions, contact us early. Email info@mototech271.com with your order details. Include photos if the issue involves condition or damage. We respond promptly and guide you through the next steps. Our team handles returns professionally. We value your satisfaction above all.

This return policy reflects our commitment to honesty and reliability. We stand behind the parts we sell. We make the process clear and consistent. Whether you need to return due to a fault or simply change your mind, we aim for a smooth experience. Thank you for shopping with Mototech. We appreciate your trust and look forward to serving you again.

If you have any questions about our return policy, please send any questions you have to info@mototech271.com